Concierge Service With a Smile

Our concierge services for high-rises, mid-rises, condominiums and HOAs in the Houston area draw on our 40+ years of combined experience in residential property management to provide a premium experience for residents and guests.

Features of our residential concierge services include:

  • Custom-tailored training for your property, with a knowledge base employees can draw on based on your specific policies and offerings
  • Professional, polished teams with a no-gossip policy - committed to learning residents’ names and preferences and becoming extensions of the community
  • Staff with customer service and administrative backgrounds, plus our five-diamond customer service training
  • Flat rate billing, daily shift reports, and teams that have training to update Building Link and Techcierge software, so property managers are always fully informed

The benefits your residents will enjoy include:

  • A professional team committed to going the extra mile to deliver exceptional customer service and resident satisfaction
  • Concierge teams that know the ins and outs of their specific community, with the training and resources needed to answer questions
  • Warm welcomes when they arrive home, from professionals who know their names and are connected to their community
  • Seamless handling of all of their needs, from facility access to welcoming guests and food deliveries

Property managers appreciate our daily shift reporting and professionalism, while residents benefit from our custom-tailored concierge services and commitment to being part of the community.

Radkin is more than a concierge company - we’re committed to delivering service with a smile that exceeds even the highest service expectations of your residents and rolls out the red carpet to welcome their guests. Contact us to learn more about concierge services we can deliver specific to the needs of your demanding residents.

About Us:

Radkin (formally known as Global Parking Operations) was founded in 2006 by Gill Plummer. We are a premier service provider geared towards providing residential services that include doorman, concierge, porter, and baggage delivery services as well. With radical kindness and genuine smiles, we take care of all your residential service needs to unburden you from unnecessary distractions. Read More ...

Contact Us:

3219 Mercer St
Houston, TX 77027
(713) 231-3676
Copyright © 2024 Radkin. All Rights Reserved.
Powered by Elevology