Features of Radkin’s gate concierge include:
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Highly-trained, customer-service-focused staff with low turnover that get to know the property and its residents or patrons
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Monitoring cameras and reporting any and all unusual activity
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Reporting of issues (e.g., broken gates, inoperable lighting) to maintenance and management to facilitate work orders
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Detailed shift reports that keep property managers informed and can proactively identify issues
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Accountability to on-site managers and regular check-ins.
Gate concierges provide these benefits to properties and their residents and visitors:
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Friendly faces that take a customer- and resident-first approach
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A visible and effective community presence that is neighborhood- and solutions-focused
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Reassurance that a property is safe and well-maintained, with functional lighting, gates and other infrastructure
